Apple appears to have
knocked Microsoft off its throne to
become the world's biggest technology company. The news has been met with
delight by many of Apple's loyal customers, who see the news as proof that the
era of Windows is finally over, and the computing baton has passed from Redmond
to Cupertino. Sadly for Mac fanboys, the truth is probably quite the reverse. OS
Roundup: Was it
exclusion or exclusivity that fuelled Apple's journey to being the world's
biggest technology company? Or perhaps it's Apple's understanding and ability
that when the producer names the tune, the consumer must dance.
Here's why: When Apple Apple (NASDAQ: AAPL)
was a computer company that concentrated on selling Macs it went to
the very brink of bankruptcy before being bailed out by Microsoft (NASDAQ:
MSFT) in 1997. Apple's recent success stems not from computers, but
from its iPhone, iPad and iPod consumer gadgets. It would therefore be no
surprise if Apple threw in the towel on the computer front in the near future
and abandoned the Mac platform and its OS X desktop and server operating
systems altogether.
Unlikely?
Think again. After all, Apple does have a track record of abandoning its
technology and the customers unfortunate enough to have invested in it. It did
just that with the Motorola-based Macs, and it did so again with the
PowerPC-based ones. It also has a history of telling its customers what they
want and what they can have -- think of the absence of Flash on the iPhone, for
example.
As recently as this month at the company's
Worldwide Developer Conference (WWDC), Apple supremo Steve Jobs spent two hours
talking about the iPhone and new mobile apps without so much as mentioning that
the Mac platform even existed. As Jeff Bertolucci points out over at PC World,
Apple dropped the Mac software category from its annual Apple Design awards,
told shareholder and analyst meetings that the company is focusing on mobile
gadgets, and announced that personal computers -- including the Mac -- are on
the wane.
So
is it really so far-fetched to imagine that at some point in the coming months
Apple will tell its followers they can't have Macs anymore, and they will have
to learn to want iPads or some other iDevice instead? Most Mac customers
dutifully bought PowerPC-based Macs when the Motorola-based ones were
discontinued, and then bought Intel-based ones when Apple told them to. There
is little reason for Apple to doubt that its long suffering fan base would
abandon their Macs for gadgets if Jobs gave the word that they should. Apple
has become so successful because it understands that when the producer names
the tune, the consumer must dance.
So how did all this come about? Apple used to
be a computer company, and it was founded, in part, on lofty ideals. In the
documentary movie "Hackers Wanted,"
Apple co-founder Steve Wozniak talks about the legendary Homebrew Computer Club
and his ideals before starting Apple. "The whole mentality of the Homebrew
Computer Club was extremely open. Information should be handed out because
basically we were creating stuff that was going to move the world forward, and
we should do our best to be good contributors to society in that way."
But
as the company grew, this openness gave way to a closed, jealous, selfish
approach to technology. Apple built up a tiny but loyal following of fans who
enjoyed using its desktop and laptop computers, and it managed to convince them
life was better without most mainstream software and popular games, and without
the ability to use these computers with most of the peripherals and gadgets on
the market. Apple customers simply got used to the fact that if they bought a
laser printer, a heart rate monitor, a GPS or some other gizmo that could be
connected to a computer, they would probably be excluded from doing so because
they had a Mac, and after all, style was more important than substance.
In
fact, Apple's entire computer strategy was based on exclusion or -- as Apple
customers were encouraged to believe -- exclusivity. And Apple loved to remind
Mac owners that its OS software also excluded harmful viruses and other malware
from their machines.
The
problem was that less than 5 percent of the world's computer buyers were
prepared to live like some bubble boy in a digital plastic oxygen tent, never
catching a cold in Apple's sterile environment, yet isolated from those outside
enjoying all the excitement of the big bustling digital world -- albeit
catching the occasional sniffle along the way.
It
was this unsuccessful Mac strategy that almost caused the company's downfall,
and it was then that Apple clearly made a decision to move in to gadget-making.
More recently, it has elected to devote itself to that market, all but
abandoning its computer-related activities -- which are now restricted to
regularly grinding out uninspired iterations of its laptop and desktop machines
to its fans. (Of course some people claim that iPads or iPhones are computers
in their own right, and technically that's true -- in the same way that fridges
or microwave ovens with processors and firmware are computers.)
So
congratulations to Apple for becoming the biggest tech company in the world
thanks to all those addictive gadgets. Let's see how long it is before the
company dumps the Mac platform, the OS X desktop and server operating system,
and the rest of the baggage from its old life as a computer company
No comments:
Post a Comment